You can order your repeat prescriptions by:

• Using the NHS App or Patient Access
• By completing your re-order slip and posting it through the surgery letterbox.
• Or email us at gmicb-hmr.heywoodhealth@nhs.net with your name, date of birth/ address and which medication you require request.
• To nominate/change your pharmacy, you can contact the pharmacy directly, change it in the NHS App or inform us via email. 

We do not take repeat prescription requests over the telephone. 

Please allow 2 working days for prescriptions to be processed by the Surgery. We advise to order 7-9 days before your medication runs out.

**Please note if you order your medication too early, your request may get rejected.

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• By using the NHS app
• At your GP practice
• At any pharmacy that accepts repeat prescriptions

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

For any medication queries, please contact us via email or phone the Surgery.

Take any old medications back to the pharmacy to dispose of.

Do not put it in your household bin or flush it down the toilet.

Find out more about prescription charges on the NHS website

If you have questions about your medicine, your local Pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

If you would like to speak to someone at the Surgery about your prescription:

• Send us a non-urgent query via Patchs
• Phone us after 10am
• Send us an email: gmicb-hmr.heywoodhealth@nhs.net

The Pharmacy First Service replaced the Community Pharmacy Consultation Service in January 2024.  As qualified healthcare professionals, Pharmacists can offer advice on medicines that can be bought over the counter for minor illnesses. Only if appropriate, they are able to supply a restricted set of prescription only medicines without the need to visit the GP.

If you have symptoms with any of the common conditions below, you can be referred to your local Phamacist for an appointment. The Surgery can refer you to the Pharmacy or you contact the Pharmacy directly. 

• Sinusitis (12 years and over)

• Sore throat (5 years and over)

• Acute otitis media (1 to 17 years)

• Infected insect bite (1 year and over)

• Impetigo (1 year and over)

• Shingles (18 years and over)

• Uncomplicated UTI (Women 16 to 64 years)

>Pharmacy First Service

> Find a Pharmacy

Many Pharmacies are open until late and at weekends.